Suggestions for improving Envoc Multi-location Appointment Scheduler
Allow for Confirming and Upcoming Appointment
The only option in the email confirmation is "Cancel your appointment by clicking here." I would also like to "Confirm" my appointment.
In Production
First Available Appointment
I would like to see the first available appointment while viewing locations to select the appointment type I initially selected. This will help me decide which ...
In Production
Add Required Documents and Instructions in Appointment Email
Provide instructions on what we need to do when we arrive for the motor vehicle test.
Under Development
Allow for Updating Scheduled Appointment Time
I would like to have the option to change my appointment time, if necessary, without having to cancel it and then reschedule.
Planned
Add Check-In Feature Upon Arrival
You should be able to click on your appointment in the scheduler to let them know you have arrived.
Planned
Upload Required Documents to Appointment
Allow people to attach any relevant digital documents for their appointment to the appointment email thread. It would be easy to pull up the information in an ...
Under consideration
Live Operator for Scheduling Appointments
No one ever answers the phone at any of the dmv locations. Please hire someone that can help with appointments and any help that would expedite oncoming visits.
Under consideration
Require Payment for Scheduling Appointment
Require payment upfront for services requested at the time of reservation via credit card that is non-refundable. Allow appointments to be rescheduled with a nominal ...
Under consideration
Include Location Open and Closing Times
I come from a different state.. didn’t know if it’s the same time.. no time saying what time they open
Planned
Walk-in Queue Handling
You need someone to organize all scheduled appointments and also walks-ins!! Appointments are a waste of time if you serviced walks ins ahead of scheduled ...
Under consideration
Notify Customer of Delayed Appointment
Let customers know if their appointment is delayed. Give option to reschedule.
Under consideration
Personal Calendar Integration
Once the confirmation email is sent add the ability to directly add appointment to phone calendar/events.
In Production
Reschedule Road Test Appointments for Bad Weather
We booked a road skill test and it had rained earlier and the sun was shining and roads weren’t even wet. There was one puddle on the street on the shoulder of a ...
Under consideration
Include Map Link and Directions
I went to re-opened 197 WESTBANK Expressway location. Directions took me to Oakwood mall. No signage as to where the location was. No one answered the phone when I ...
In Production