Suggestions for improving Envoc Multi-location Appointment Scheduler

Allow for Confirming and Upcoming Appointment

The only option in the email confirmation is "Cancel your appointment by clicking here." I would also like to "Confirm" my appointment.
Suggested by: Judith Lozano (24 Oct, '24) Upvoted: today Comments: 42
In Production

First Available Appointment

I would like to see the first available appointment while viewing locations to select the appointment type I initially selected. This will help me decide which ...
Suggested by: Feature Upvote Team (01 Jul, '24) Upvoted: 02 Jun Comments: 1
In Production

Add Required Documents and Instructions in Appointment Email

Provide instructions on what we need to do when we arrive for the motor vehicle test.
Suggested by: Makayla (25 Oct, '24) Upvoted: 02 Apr Comments: 12
Under Development

Allow for Updating Scheduled Appointment Time

I would like to have the option to change my appointment time, if necessary, without having to cancel it and then reschedule.
Suggested by: Donna (17 Oct, '24) Upvoted: 2 days ago Comments: 4
Planned

Add Check-In Feature Upon Arrival

You should be able to click on your appointment in the scheduler to let them know you have arrived.
Suggested by: India (24 Oct, '24) Upvoted: 10 Apr Comments: 2
Planned

Provide Phone Support

Someone in BB can @ least answer the phone for certain questions
Suggested by: Scot (30 Jan, '25) Upvoted: 16 Feb Comments: 0
Planned

Upload Required Documents to Appointment

Allow people to attach any relevant digital documents for their appointment to the appointment email thread. It would be easy to pull up the information in an ...
Suggested by: Ferrence (30 Dec, '24) Upvoted: 11 Sep, '25 Comments: 0
Under consideration

Live Operator for Scheduling Appointments

No one ever answers the phone at any of the dmv locations. Please hire someone that can help with appointments and any help that would expedite oncoming visits.
Suggested by: Thomas LANDRY (01 Jul, '25) Upvoted: 05 Apr Comments: 2
Under consideration

Require Payment for Scheduling Appointment

Require payment upfront for services requested at the time of reservation via credit card that is non-refundable. Allow appointments to be rescheduled with a nominal ...
Suggested by: Shawn (04 Apr, '25) Upvoted: 11 Feb Comments: 0
Under consideration

Include Location Open and Closing Times

I come from a different state.. didn’t know if it’s the same time.. no time saying what time they open
Suggested by: Coretta Smith (31 Oct, '24) Upvoted: 21 May Comments: 0
Planned

Walk-in Queue Handling

You need someone to organize all scheduled appointments and also walks-ins!! Appointments are a waste of time if you serviced walks ins ahead of scheduled ...
Suggested by: Yina ortega (14 Jul, '25) Upvoted: 14 Nov, '25 Comments: 4
Under consideration

Notify Customer of Delayed Appointment

Let customers know if their appointment is delayed. Give option to reschedule.
Suggested by: Kathy Ledet (06 Apr, '25) Upvoted: 16 Mar Comments: 0
Under consideration

Personal Calendar Integration

Once the confirmation email is sent add the ability to directly add appointment to phone calendar/events.
Suggested by: Jacob Lee (16 Dec, '24) Upvoted: 16 Sep, '25 Comments: 2
In Production

Reschedule Road Test Appointments for Bad Weather

We booked a road skill test and it had rained earlier and the sun was shining and roads weren’t even wet. There was one puddle on the street on the shoulder of a ...
Suggested by: Julie M (24 May, '25) Upvoted: 16 Sep, '25 Comments: 0
Under consideration

Include Map Link and Directions

I went to re-opened 197 WESTBANK Expressway location. Directions took me to Oakwood mall. No signage as to where the location was. No one answered the phone when I ...
Suggested by: Hermene Anderson (11 Dec, '24) Upvoted: 16 Sep, '25 Comments: 0
In Production